Shipping Policy for AU Steroid Shop
1. Shipping Eligibility and Locations
We are committed to delivering your orders promptly and securely. Currently, we ship all over Australia and Internationally.
2. Order Processing Time
All orders are processed within 1-2 business days after payment confirmation. Please note that processing times may vary during holidays or due to high order volumes.
3. Shipping Methods and Carriers
We utilize trusted carriers such as DHL, FedEx, Australia Post to ensure timely delivery. Shipping options available at checkout include:
– Standard Shipping (3-5 business days)
– Express Shipping (2-3 business days)
Note: Delivery times are estimates and may vary based on location and external factors.
4. Shipping Fees
Shipping costs depend on the destination, order weight, and chosen shipping method. The applicable fee will be calculated and displayed at checkout before payment.
5. Tracking Your Order
Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your shipment’s progress.
6. Customs, Duties, and Taxes
You are responsible for any customs duties or taxes applicable in your country. We are not liable for delays caused by customs processing or other local regulations.
7. Lost or Damaged Items
While we pack orders carefully, in case your shipment is lost or arrives damaged, please contact our support team at info@austeroidshop.com.au within 2days of receipt. We will work with the carrier to resolve the issue or provide a suitable solution.
8. Shipping Restrictions
For safety and legal reasons, certain products may have restrictions in specific regions. Please review product descriptions and regional laws before placing an order.
9. Changes to Shipping Policy
We reserve the right to update this shipping policy periodically. Any changes will be posted on this page with the updated date.